AJ’s Custom Signs & Graphics Made with Xara Web Designer Copyright © 2010 AJ's Custom Signs & Graphics AJ’s Custom Signs & Graphics Introduction AJ’s Custom Signs & Graphics respects each individual’s right to personal privacy.  We will collect and use information through our website only in the ways disclosed in this statement. This statement applies solely to information collected at AJ’s Custom Signs & Graphics website. Your data will only be used in a lawful manner (in accordance with the Data Protection Act 1998). Part I.  Information Collection AJ’s Custom Signs & Graphics collects information through our web site at several points. We collect the following information about primary visitors: IP address, and how many visits to our site. We may also collect Contact Person, Address, Email Address, Phone Number, which our customers divulge about other people, such as referrals. AJ’s Custom Signs & Graphics does not actively market to children, and we never knowingly ask a child under 13 to divulge personal information. We collect the following general data that is not personally identifiable information such as Location, Types of Services, and Rate. Sensitive information about you will not be collected without your explicit consent. Your personal information will be held securely in accordance with our internal security policy and the law. We collect demographic data in order to better serve our customers. We verify the accuracy of this information by site statistics and analysis. We collect this information when you create your account in our online store via automatic logging files, and cookies. The information is collected voluntarily. To receive our services, your Full Name, Address, Phone number and email address is mandatory because we do a verification of legitimate requests. Other information we request is optional. We do employ cookies. A cookie is a small text file that our web server places on a user’s computer hard drive to be a unique identifier. Cookies enable AJ’s Custom Signs & Graphics to track usage patterns and deliver customized content to users. Our cookies do not have an expiration date. Our cookies do not collect personally identifiable information. Banner advertising appearing on our web site may collect the following information: IP address, Name, and Email address (only if you provide the third party your Name and Email address). Part II. Information Usage  The information collected by AJ’s Custom Signs & Graphics will be used for promotional tools and announcements. Customers who provide information will receive additional announcements from us about services,special deals, and our newsletter. Out of respect for the privacy of our clientelle we present the option to not receive these types of communications. The information we collect will be used to create customer profiles based on browsing or purchasing history. We will supplement information collected at our web site with data from other sources such as credit history. We may share data with the following third parties: banks, credit card companies and shipping companies. These third parties will use the information as follows: to provide payment to AJ’s Custom Signs & Graphics for services and/or set up accounts and to mail items to customer. Users may opt in to have their information shared with third parties. We offer links to other web sites. **Please note: When you click on links to other web sites, we encourage you to read their privacy policies. Their standards may differ from ours. If our policy on information collection or uses changes, we will advise you by email and will post it on our web site with date and time of change. Part III. Access to Information AJ’s Custom Signs & Graphics maintains the accuracy of our information by customers, their comments and suggestions, email surveys, verification forms. Users may verify their own personal information and must update their information through the log in page by going to "My Account". Users may cancel their account with AJ’s Custom Signs & Graphics. Cancellation will be done once all accounts have been paid in full for services that provided. Information in our database will remain for legality purposes but will be closed. Part IV. Problem Resolution  If problems arise, customers may contact AJ’s Custom Signs & Graphics by email, postal mail or by phone. We are committed to resolving disputes within 30 days. Part V. Data Storage and Security AJ’s Custom Signs & Graphics protects customer information with the following security measures: with the highest industry standards for secure servers and firewalls. Unfortunately, perfect security does not exist on the Internet (or in the real world) - so we cannot guarantee that your information is fully secure. However, we will do our best to continue to ensure the security of your private information.